Privacy Policy

INTRODUCTION

Aksahar Law (“Company”, “we”, or “Aksahar Law”) respects your privacy and is committed to safeguarding your personal data in accordance with the Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL) of the United Arab Emirates. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of users (“you”) who interact with our services globally, with specific adherence to UAE law.

This policy applies to:

  • Information collected through our website www.aksaharlaw.com (“Website”);
  • Communications via email, messaging services, mobile apps, and in-person interactions;
  • Social media platforms and any advertisements or applications linked to this policy.

By using our website or services, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please refrain from using the Website or engaging with our services.

 

INFORMATION WE COLLECT

We may collect the following types of personal and non-personal information:

Personal Information:

Identifiable data such as:

  • Full name, contact number, and email address
  • Passport/Emirates ID or other government-issued ID
  • IP address and geolocation
  • Legal documents and information for client files
  • Medical records (if relevant to your legal matter)
  • Billing and payment information
  • Records of communications or submissions on our website

Technical and Usage Information:

  • Device information (e.g., browser type, operating system)
  • Website usage data (e.g., pages visited, time spent)
  • Cookies, web beacons, and other tracking technologies

 

HOW WE COLLECT YOUR INFORMATION

We collect personal information:

  • Directly from you: via forms, consultations, legal submissions, inquiries, or subscriptions
  • Automatically: using cookies, server logs, and analytics tools like Google Analytics and Meta Pixel
  • From third parties: if you interact with third-party platforms integrated into our website (e.g., Calendly, Microsoft integrations, MailChimp)

 

USE OF YOUR INFORMATION

We use your personal information to:

  • Deliver legal services and client support
  • Comply with legal obligations under UAE law
  • Manage legal files, contracts, and client relationships
  • Facilitate billing and administrative processes
  • Send updates, confirmations, or service notices
  • Improve our website and services
  • Provide marketing communication (if consented)
  • Meet our compliance obligations with UAE regulators

We do not sell, rent, or lease your personal data to third parties.

 

DISCLOSURE OF YOUR INFORMATION

We may disclose your information:

  • To law enforcement or regulators if required by UAE law or court order
  • To our trusted employees, legal associates, and consultants on a need-to-know basis
  • To IT and hosting providers under strict confidentiality agreements
  • As part of any restructuring, merger, or business transfer (in compliance with PDPL)
  • With your express consent

We ensure that any third parties accessing personal data operate in compliance with UAE privacy and security standards.

 

TRANSFER OF PERSONAL DATA OUTSIDE UAE

If it is necessary to transfer your data outside the UAE, we will ensure that the destination country has an adequate level of protection per UAE Cabinet Decision No. 6 of 2022. Transfers may also occur if:

  • You have provided explicit consent;
  • The transfer is necessary for legal proceedings or contract performance;
  • Adequate safeguards (such as Standard Contractual Clauses) are in place.

 

DATA SECURITY

We implement industry-standard physical, technical, and organizational safeguards to secure your information, including:

  • Encrypted communications (HTTPS, SSL)
  • Access controls and authentication
  • Secure servers and cloud storage
  • Regular data audits

Despite our efforts, no system is completely secure. You are responsible for maintaining the confidentiality of your login credentials.

 

RETENTION OF PERSONAL DATA

We retain your personal information only as long as necessary to:

  • Fulfill the purposes described in this policy;
  • Comply with legal obligations under UAE law;
  • Maintain accurate business and legal records (e.g., up to 15 years in legal files, per UAE legal profession standards).

Once data is no longer required, it will be securely deleted or anonymized.

 

 

YOUR RIGHTS UNDER UAE LAW

Under the UAE PDPL, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Object to processing for direct marketing
  • File a complaint with the UAE Data Office (if unresolved)

To exercise your rights, contact our Privacy Officer using the details below.

 

YOUR CHOICES

You can:

  • Manage cookie preferences through your browser
  • Unsubscribe from marketing emails via the opt-out link
  • Contact us to limit or restrict data processing

Note: Some Website features may be unavailable if you disable cookies.

 

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. Material changes will be communicated via:

  • A notice on our website; or
  • Email notification (where applicable)

Please check this page periodically for the latest version.

 

CONTACT INFORMATION AND CHALLENGING COMPLIANCE

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at

compliance@aksaharlaw.com